Privacy policy

Privacy Policy

Flowerline Philippines ("us," "we," or "our") is dedicated to protecting your personal information and ensuring your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in any way. By accessing or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

1. Personal Identifiers: This includes your name, email address, phone number, and postal address.

2. Transaction Information: When you make a purchase or engage in a transaction with us, we may collect payment information, order details, and shipping information.

3. Usage Data: We collect data about your interactions with our website, including the pages you visit, your browsing history, and the duration of your visits.

4. Communication Data: This encompasses any communication you send to us, including emails, messages, and other correspondence.

How We Use Your Information

We may use your personal information for the following purposes:

1. Providing Services: To fulfill your orders, process payments, and deliver products and services you request.

2. Communication: To respond to your inquiries, provide customer support, and inform you about changes to our services.

3. Marketing: With your consent, we may send promotional emails, newsletters, and updates about our products, services, and special offers.

4. Analytics: To analyze website usage, improve our services, and enhance the user experience.

5. Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you. These parties are contractually obligated to keep your information confidential.

Data Security

We employ security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission over the internet or electronic storage is entirely secure.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. You can modify your browser settings to decline cookies, but this may affect your ability to access some features of our website.

Your Choices

You have the right to:

1. Access and Correct Your Information: You may review and update your personal information by contacting us.

2. Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails.

3. Delete Your Account: You may request the deletion of your account, subject to certain legal obligations.

Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect or maintain information from anyone under the age of 18.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most recent version of the Privacy Policy will be posted on our website with the effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the protection of your personal information, please contact us at:

Email: bloom@flowerline.ph

Address:

  • 2521 A. Bonifacio, Bangkal, Makati City
  • 19C Road 1 Project 6, Quezon City

Phone: (+63) 9560494011 | (02) 8775-4846

We are committed to addressing your inquiries and concerns promptly and professionally.

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein.