Frequently Asked Questions

1. What is Flowerline Philippines, and what do you offer?

• Flowerline Philippines is a reputable florist providing a wide range of floral products and services. We offer beautiful bouquets, vase arrangements, basket arrangements, fruit baskets with flower arrangements, inaugural flower arrangements, funeral flower arrangements, and more.

2. Where is Flowerline Philippines located?

• We have two convenient locations: one at 2521 A. Bonifacio, Bangkal, Makati City, and another at 19C Road 1, Project 6, Quezon City.

3. Do you offer same-day delivery in Metro Manila?

• Yes, Flowerline Philippines provides same-day delivery services in Metro Manila. To ensure timely delivery, please place your order before our specified cut-off times.

4. Which areas in Metro Manila do you serve?

• We proudly serve all cities in Metro Manila, including Makati, Quezon City, Taguig, Pasig, Manila, and more. We also cover nearby provinces in Metro Manila.

5. Can I find flowers for all occasions at Flowerline Philippines?

• Absolutely! Flowerline Philippines offers a wide selection of flowers suitable for various occasions, such as birthdays, anniversaries, weddings, and sympathy events. We cater to all your floral needs.

6. Do you have a physical flower shop I can visit?

• Yes, you can visit our flower shops at our Makati and Quezon City locations. Our friendly staff will be happy to assist you.

7. Are there any delivery fees?

• Delivery fees may vary depending on the location and type of delivery. We offer competitive rates to ensure your flowers are delivered promptly and in excellent condition.

8. How do I place an order?

• Placing an order is easy. You can visit our website or contact us through phone or email to discuss your preferences and arrange for delivery.

9. What payment methods do you accept?

• We accept various payment methods, including major credit cards, bank transfers, and online payment gateways such as Gcash and Maya, to provide you with convenient payment options.

10. What is your return and refund policy?

• We have a 24-hour return policy for flower-related concerns. Please contact us immediately if you encounter any issues with your order, and we'll work to resolve it. Transaction fees for payment gateways are non-refundable.

11. Why should I choose Flowerline Philippines for my floral needs?

• Flowerline Philippines is your trusted florist, known for our exquisite flower arrangements, prompt same-day delivery, and commitment to customer satisfaction. Our dedication to quality and creativity sets us apart.

12. Can I request custom flower arrangements?

• Yes, we offer custom flower arrangement services to meet your specific preferences and requirements. Contact us to discuss your unique floral vision.

13. How do I contact Flowerline Philippines for inquiries or assistance?

• You can reach us through email at sales@flowerline.ph or by calling our hotline at (+63) 9560494011 or (02) 8775-4846. Our dedicated team is ready to assist you with any questions or requests.

Feel free to contact us if you have any further inquiries or if there's anything else we can assist you with.